Technical Support
Service When You Need It, How You Need It
Our systems are extremely reliable (allowing us to provide a stand-out 1-Year Warranty).
However- should you need technical support, you are in good hands. The breadth and depth of our hot stamp, heat transfer and heat seal expertise (from a support team with more than 130 years combined experience) makes United Silicone a go-to resource for comprehensive technical support.
Unmatched Expertise
Our deep understanding of the entire decorating process – from concept through installation and beyond – makes us an excellent resource even for users of competitor technology. When something goes wrong and expert insights are needed – United Silicone is the place to come.
Available How You Need It
In addition to spare part services and onsite technical support, we are here to assist you via email, telephone and remote diagnostic tools. We understand the challenging demands of your market and aim to provide market-leading technical support when you need it, how you need it.
1-Year Warranty
We are so confident in the superior durability of our systems that we offer a 1-year warranty inclusive of parts and service.
Warranty Inclusive Of
- Diagnostics & Remote Service Support
- Parts (excluding foil, dies, sheets and rollers)
- On-site support- Labor & Travel (included)
